To communicate with consumers quickly and efficiently is crucial to brands. Some pioneers who
adopted technology have attracted the public’s attention. By utilizing conversational interfaces, or chatbots, businesses are able to achieve communication with no limitation of language, time and region.
Chatbots can help a brand to provide efficient and reliable service for their customers on-demand, and at the same time to create a persona with delightful elements. Brands can now offer each of their customers a two-way conversation 24/7, and in any language.
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